Please read these Terms & Conditions carefully before accessing or using the oxgame platform. By creating an account or placing a wager, you confirm that you have read, understood and agreed to all provisions set out below.
A plain-language summary of the most important provisions — the full legal text follows below
You must be at least 21 years of age to register and use the oxgame platform. Age verification may be requested at any time. Accounts found to belong to underage users will be closed immediately and any balance forfeited.
Each player is permitted one oxgame account only. Duplicate accounts are strictly prohibited and will result in permanent suspension of all associated accounts. Bonus abuse through multiple registrations is treated as fraud.
All promotional bonuses are subject to wagering requirements disclosed at the time of the offer. Bonuses must be wagered the required number of times before any associated winnings can be withdrawn from your oxgame wallet.
All deposits and withdrawal requests are processed in accordance with the oxgame payment policy. Crypto withdrawals via Bitcoin and USDT are typically settled within minutes. JazzCash and EasyPaisa withdrawals are processed within a few hours.
oxgame reserves the right to suspend or permanently close any account found to be in breach of these Terms. This includes fraudulent activity, bonus abuse, use of automated betting software, or provision of false identity information.
oxgame is committed to responsible gaming. Deposit limits, session timers and self-exclusion tools are available to all account holders. Players showing signs of problem gambling will be directed to responsible gaming support resources.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and oxgame ("oxgame", "we", "us", "the Platform"). By accessing oxgame at oxgame.bio, creating an account, or placing any wager, you confirm that you are at least 21 years of age and that you unconditionally accept these Terms in their entirety. If you do not accept these Terms, you must cease using the Platform immediately.
oxgame is an internationally licensed online gaming and sports betting platform operating at oxgame.bio. The Platform offers casino games, live dealer tables, sports betting markets — including cricket, PSL, UFC and football — and related gaming services to eligible players, including Pakistani players accessing the Platform in accordance with these Terms.
These Terms govern all use of the oxgame Platform, including all games, wagering activity, financial transactions, promotional offers, and communications between the Player and oxgame. These Terms are supplemented by our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the complete agreement between you and oxgame.
oxgame reserves the right to update, modify or replace these Terms at any time. Material changes will be communicated to registered account holders via the email address on file or via a prominent notice on the Platform. Continued use of the oxgame Platform after the effective date of any amendment constitutes acceptance of the revised Terms.
By clicking "I Agree", completing registration, or placing your first wager on oxgame, you acknowledge that you have read and understood these Terms and agree to be legally bound by them.
The oxgame Platform is strictly available to individuals who are 21 years of age or older. This age restriction is enforced without exception. Any person found to be under the age of 21 who has accessed the Platform, created an account or placed a wager has done so in breach of these Terms. oxgame will immediately close any underage account, void all associated wagers, and forfeit any balance held in such account upon discovery. oxgame cooperates fully with any regulatory inquiry relating to underage access.
It is the sole responsibility of each Player to ensure that accessing and using the oxgame Platform is lawful under the laws applicable to them in their country, province or territory of residence. oxgame makes no representation that the Platform is lawful for access in any specific jurisdiction. Players who access the Platform from jurisdictions where online gaming is prohibited do so at their own risk and are solely responsible for any legal consequences arising therefrom.
To access the full range of oxgame services, you must register a player account. During registration you are required to provide accurate, complete and current information, including your full legal name, date of birth, residential address, email address and a valid mobile number. You agree to update your account information promptly if any details change.
oxgame reserves the right to request supporting documentation to verify the information provided at registration. Acceptable verification documents include a valid national identity card (CNIC), passport, or equivalent government-issued photo identification. Failure to provide satisfactory verification documents within the timeframe requested by oxgame may result in account suspension and restriction of withdrawal facilities.
Each individual is permitted to hold one active oxgame account at any given time. The registration of multiple accounts by a single individual — whether using different email addresses, payment methods, device identifiers or identity documents — is strictly prohibited and constitutes a material breach of these Terms. oxgame employs automated systems and manual review processes to detect duplicate registrations. Where duplicate accounts are identified, all such accounts will be suspended, all bonuses forfeited, and any winnings derived from bonus funds voided.
You are responsible for maintaining the strict confidentiality of your oxgame login credentials, including your username and password. You must not share your account credentials with any third party. oxgame will not be liable for any loss or damage arising from the unauthorised use of your account resulting from your failure to keep your credentials secure. You must notify oxgame support immediately at [email protected] if you suspect unauthorised access to your account.
oxgame employs 256-bit SSL encryption across all Platform communications to protect your personal data and financial transactions. Two-factor authentication is available to all account holders and is strongly recommended. Despite these security measures, oxgame cannot guarantee absolute security of data transmitted over the internet, and Players use the Platform at their own risk in this regard.
You must not access your oxgame account from a shared or public device without logging out at the conclusion of every session. oxgame shall not be held liable for any losses incurred as a result of a Player's failure to exercise reasonable account security practices. oxgame reserves the right to lock or suspend any account where unusual activity is detected, pending investigation, without prior notice.
If you lose access to your registered email address or mobile number associated with your oxgame account, you must contact Player Support immediately. Account recovery will require successful identity verification in accordance with oxgame's KYC procedures.
oxgame accepts deposits via the following payment channels available to Pakistani players:
oxgame does not accept cash deposits under any circumstances. All funds deposited into your oxgame account must originate from a payment method registered in your own name. Third-party deposits — where funds are sent from an account belonging to another person — are strictly prohibited and will be returned, minus any applicable network fees, upon detection.
Minimum deposit thresholds vary by payment method and are displayed within the oxgame cashier section at the time of deposit. oxgame reserves the right to revise minimum deposit amounts at any time. The current minimum deposit thresholds are binding and supersede any previously published figures.
Cryptocurrency deposits are credited to your oxgame wallet upon receipt of the required number of network confirmations as determined by the applicable blockchain protocol. JazzCash and EasyPaisa deposits are typically credited within sixty seconds of a successful mobile wallet transaction. HBL and UBL bank transfers may take one to three business days to reflect in your oxgame account, depending on interbank processing times.
The oxgame Platform operates in multiple currencies. Pakistani players may hold account balances in Pakistani Rupees (PKR), USDT or Bitcoin equivalents. Currency conversion rates applied by oxgame reflect prevailing market rates at the time of the transaction and may include a conversion margin. oxgame is not responsible for exchange rate fluctuations between deposit and withdrawal.
Anti-Money Laundering: oxgame complies with international anti-money laundering (AML) standards. All deposits are subject to AML screening. Unusual deposit patterns may trigger a review and temporary restriction of withdrawal facilities pending satisfactory explanation and documentation.
To submit a withdrawal request, your oxgame account must have completed identity verification (KYC) to the satisfaction of the oxgame compliance team. Unverified accounts may deposit and play but are restricted from withdrawing funds until full verification is completed. oxgame reserves the right to request additional documentation for any withdrawal, regardless of prior verification status, where required by its AML obligations or internal risk assessment procedures.
oxgame targets the following withdrawal processing timeframes, which are indicative and not guaranteed:
Withdrawals must be made to the same payment method used for the most recent deposit, wherever technically possible. oxgame reserves the right to require withdrawal to a specific payment method for compliance purposes. Withdrawal to a payment method not previously used for a deposit on the account will require additional verification. Bonus funds that have not completed the applicable wagering requirement are not eligible for withdrawal.
Minimum and maximum withdrawal limits apply and are displayed within the oxgame cashier section. Players with VIP or elevated account status may be subject to enhanced withdrawal limits as communicated separately. oxgame reserves the right to process large withdrawals in multiple instalments across consecutive business days.
oxgame offers various promotional bonuses to eligible players, including welcome bonuses, deposit match bonuses, free spins, cashback offers and loyalty rewards. All bonuses are subject to the specific terms and conditions published alongside each offer. In the event of any conflict between a specific bonus offer's terms and these general Terms, the specific bonus terms shall prevail.
Unless explicitly stated otherwise, all bonus funds and any winnings generated from bonus funds are subject to wagering requirements before they become eligible for withdrawal. The applicable wagering multiplier is specified in each promotion's individual terms. Wagering contributions vary by game type — slots typically contribute 100%, while live casino games and sports betting markets may contribute at a lower rate as disclosed per offer.
oxgame employs automated detection systems to identify bonus abuse. Behaviour that constitutes bonus abuse includes but is not limited to: registering multiple accounts to claim the same bonus, staking patterns designed to satisfy wagering requirements with minimal risk, and the use of betting strategies that exploit bonus terms. Where bonus abuse is identified, oxgame reserves the right to void all associated bonuses and winnings, suspend the account, and recover any fraudulently obtained funds.
All bonuses are subject to an expiry period as stated in the specific offer terms. Bonus funds and associated winnings that remain in an account beyond the expiry date without the wagering requirement being completed will be removed from the account without further notice.
The following activities are strictly prohibited on the oxgame Platform. Breach of any prohibition listed below constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities:
oxgame cooperates fully with law enforcement agencies and regulatory authorities in the investigation of any suspected criminal activity connected to a player account. Information may be disclosed to such authorities without prior notice to the account holder where required by law or court order.
All content available on the oxgame Platform — including but not limited to software, game engines, graphics, user interface elements, logos, trademarks, text, audio, video and data compilations — is the exclusive intellectual property of oxgame or its licensed third-party content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming entertainment purposes. You may not copy, reproduce, republish, upload, post, transmit, distribute or modify any Platform content without the express prior written consent of oxgame. Unauthorised use of oxgame intellectual property may give rise to a claim for damages or constitute a criminal offence.
All game titles, including but not limited to Wild Bandito and Jackpot Bingo, are the property of their respective providers and are licensed to oxgame for display on the Platform. Their use is subject to the same restrictions set out in this section.
oxgame is firmly committed to responsible gaming and the protection of vulnerable players. Gaming on the oxgame Platform is intended to be an enjoyable form of entertainment. If gaming ceases to be enjoyable, or if you find yourself wagering more than you can afford to lose, oxgame urges you to use the responsible gaming tools available within your account settings.
The following responsible gaming tools are available to all oxgame account holders at no charge:
To activate any responsible gaming tool, navigate to the Responsible Gaming section of your account settings or contact the oxgame support team via live chat. Self-exclusion requests are processed within 24 hours of receipt. During a self-exclusion period, oxgame will also endeavour to exclude you from direct marketing communications.
21+ Strictly Enforced: oxgame enforces a strict 21-year minimum age requirement across all Platform services. Underage gambling is illegal and causes harm. For more information on responsible gaming, please visit our dedicated Responsible Gaming page.
To the fullest extent permitted by applicable law, oxgame, its directors, officers, employees, affiliates, agents and licensors shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of or in connection with your access to or use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, system failure, or the cost of substitute services, whether based on contract, tort, statute or any other legal theory, and whether or not oxgame has been informed of the possibility of such damage.
oxgame does not warrant that the Platform will be continuously available, error-free or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. oxgame shall not be liable for any loss suffered by a Player as a result of temporary Platform unavailability during scheduled maintenance, unscheduled downtime, or circumstances beyond oxgame's reasonable control, including force majeure events such as natural disasters, acts of government, civil unrest, or telecommunications failures.
In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, oxgame's liability shall be limited to the maximum extent permitted by applicable law. In no event shall oxgame's total aggregate liability to any Player exceed the total net deposits made by that Player in the thirty (30) days immediately preceding the event giving rise to the claim.
If you have a complaint regarding any aspect of the oxgame Platform, you should first raise the matter with the oxgame Player Support team via the live chat facility or by email to [email protected]. oxgame targets an initial response to all complaints within two hours and resolution of substantive complaints within five business days. All complaint correspondence should be sent from the email address registered to your oxgame account.
If your complaint is not resolved to your satisfaction through the Player Support process, you may request escalation to the oxgame compliance team. Escalated complaints will be reviewed by a senior compliance officer and a written determination issued within fourteen business days of escalation. oxgame's determination on disputes relating to game outcomes and wagering results shall be final, subject only to the dispute resolution procedures of the issuing regulatory authority under which oxgame is licensed.
In the event of a dispute regarding the outcome of a game, the records held in the oxgame server logs shall be conclusive evidence of the game outcome. Where a discrepancy exists between a Player's device display and the oxgame server log, the server log shall prevail. oxgame's random number generation systems are independently audited and certified, and game outcomes are not subject to manipulation by oxgame staff or agents.
oxgame reserves the right to amend, update or replace these Terms & Conditions at any time and for any reason, including to reflect changes in applicable law, regulatory requirements, Platform features, or business practices. The date of the most recent revision will be indicated at the top of this page as the effective date.
Where oxgame determines that a proposed amendment is material — for example, a change that affects Player rights, withdrawal conditions, or fee structures — registered account holders will be notified via the email address held on file at least seven (7) days prior to the amendment taking effect. Non-material amendments, such as clarifications of existing provisions or typographical corrections, may be made without advance notice.
Your continued use of the oxgame Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any revised Terms, you must immediately cease using the Platform and may request account closure by contacting oxgame Player Support.
These Terms & Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction in which oxgame holds its international gaming licence. Nothing in these Terms shall be construed as submitting oxgame to the jurisdiction of any court other than the courts of the licensing jurisdiction, except where expressly required by applicable mandatory consumer protection laws in the Player's country of residence.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable, that provision shall be deemed severed from these Terms and the remaining provisions shall continue in full force and effect. No failure or delay by oxgame in exercising any right, power or remedy under these Terms shall operate as a waiver thereof.
For any questions, complaints or requests relating to these Terms & Conditions, you may contact the oxgame Player Support team through the following channels:
When contacting oxgame in connection with a dispute or complaint, please include your registered account username, the date and time of the relevant event, and a clear description of the issue. This will assist the oxgame support team in locating the relevant records and resolving your query as efficiently as possible.
Last Updated: These Terms & Conditions were last reviewed and updated with an effective date of 1 January 2026. Pakistani players are advised to review these Terms periodically to remain informed of any updates.
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